Dear Valued Customer,

First and foremost, we deeply apologize that our product did not meet your expectations. Please rest assured, we are fully committed to your satisfaction and will do everything we can to address your concerns.

Our return policy is in line with the Sunnah, and we gladly accept returns for any perfume that does not meet your satisfaction. Kindly note that it may take 5-6 business days to process your request.

We accept returns and exchanges within 07 days from the date of purchase. To be eligible, the perfume should have at least 90% of the product remaining in the bottle.

Please note that Tester Boxes (Sample Boxes) are non-refundable, as they are provided solely for the purpose of testing fragrances.

A nominal fee of Rs. 100 will be charged for each return or exchange. This fee helps us prevent fraudulent activities, such as fake delivery claims made by courier riders.

We truly appreciate your understanding and cooperation. If you have any further questions, please don’t hesitate to reach out. We’re here to ensure your experience with us is as positive as possible.